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My Trivallis
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Tenant services

If you’re a Trivallis tenant, this section is for you.

Trivallis Housing Landlord Wales A woman and a young man standing together in a Trivallis garden full of plants, smiling at the camera.
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Whether you’re just moving in, or are currently living in a Trivallis home, remember that we’re here to help.

We’re dedicated to supporting you and work hard to make your experience with us a positive one.

My Trivallis

Control over your tenancy

Manage rent payments, update your profile, and track a repair 24/7, 365 days a year.

Learn more
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My Home

We’re here to help you care for your home.

New to Trivallis?
Reporting a repair
Our repair times
Paying your rent
Reporting damp and mould
Safety checks
Requesting adaptations
Reporting a waste problem
Planned improvements
Swapping your home
Looking after your garden
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Me

Making a safe and comfortable home

Your guide to My Trivallis
Help in tough times
Help with money
Reporting anti-social behaviour
Reporting domestic abuse
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My neighbourhood

Learn how we support your neighbourhood.

My neighbourhood team
Get involved
Rhondda neighbourhood services
Cynon neighbourhood services
Taff neighbourhood services
Cardiff Bay neighbourhood services
Regeneration programmes

Where next?

Explore our website

Get involved

Help shape our services and make sure tenants like you have a say.

News

Stay updated on the latest happenings, exciting events, and important announcements.

Advice & guidance

Info to help you feel comfortable in your home.