Our objectives

We want to boost community wellbeing by using a community development approach in all our work. We'll tap into existing strengths and skills within communities, partnering with community organisations, volunteers, and public services. We'll help communities take control of their own futures. We'll also support the creation of new community organisations and bring organisations together to build community wellbeing.

We'll use our financial strength and trusted partnerships to bring long-term investments into our communities. Using our roles as an employer, training provider, buyer, property owner, and investor, we aim to maximise benefits for our communities and ensure investments stay within them.

We believe in ensuring the wellbeing of everyone in the community. When thinking about individual wellbeing, we know that everyone is different, with their own strengths and past experiences. We work with partners to support individuals and families, bringing more resources into communities. Our goal is to provide seamless services to tenants by adopting a team around the tenant approach.

This strategy will outline how we propose to embed our work with communities, develop our community development approach, tackle poverty, and live our values as a community mutual, aligned to our core purpose of being a great landlord.

This strategy will outline our ambitions for improving the quality, number, and suitability of our homes to meet the needs and improve the wellbeing of our communities.

This strategy will outline how we will deliver the satisfaction aspirations of Board, ensuring our homes and estates are well managed in line with expectation and need, and how we will work to ensure and promote individual wellbeing where we can.

This strategy will outline how we will secure the resources we need to deliver our ambitions and use these resources wisely to further our ambitions and maximise the value we deliver.

This strategy will outline our ambitions for becoming an employer of choice that supports our staff to be at their best, providing excellent service to our tenants.

This strategy will outline how we will use ICT and data to support our ambitions, and the investment we will make in new ICT infrastructure. It will follow a review of our core Dynamics system to ensure it is fit for purpose.