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Tenant services
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Tenant services
If you’re a Trivallis tenant, this section is for you.
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Me
When life gets challenging, we can help you through.
- Your Guide to My Trivallis
- Supporting you
- Help with money
- Reporting anti-social behaviour
- Reporting domestic abuse
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My home
We're here to help you care for your home.
- New to Trivallis?
- Reporting a repair
- Paying your rent
- Reporting damp and mould
- Safety checks
- My Home Contents Insurance Scheme
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My community
Learn how we support your community.
- Get involved
- Rhondda housing team
- Cynon housing team
- Cardiff, Taff & Bridgend housing team
- Community Benefits
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Find a property
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Find a property
Learn about our properties, how to apply and what makes us a great landlord.
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Why Trivallis?
We strive to keep your home safe, secure, and comfortable.
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Apply for a home
Applying for a home with Trivallis (or any housing association) is done through the local Council.
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Sheltered and supported housing
Our sheltered and supported housing options are great for people who want to live independently.
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Commercial properties
We can help you find the perfect commercial space for your business.
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Garages
We have garages available to rent throughout RCT.
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Why Trivallis?
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Advice & guidance
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Advice & guidance
Info to help you feel comfortable in your home.
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My money
- Budgeting basics
- Support programmes and discounts
- Money saving tips
- Talking to a money advice officer
- Move to Universal Credit
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My home
- Knowing your rights as a tenant
- Staying warm and well
- Fire, gas and electrical safety
- Claim management companies – what you need to know
- Quick fixes to save you time and get things sorted
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My wellbeing
- Mental health support
- Support for domestic abuse
- Employment, education or training opportunities
- Accessing healthcare services
- Summer Ready
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My neighbourhood
- Being a good neighbour
- Understanding antisocial behaviour
- Building inclusive neighbourhoods
- Flood safety
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About us
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About us
Learn more about Trivallis, the team and our values.
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Our senior team
Our senior leadership team guides and directs Trivallis.
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Our board
Our Board is responsible for approving any major strategic decisions and making sure they’re right for Trivallis and our tenants.
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Our values
Being a values-led organisation means we make decisions and behave based on important principles.
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Our news
Stay updated on the latest happenings, exciting events, and important announcements.
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Our commitment to a safe and respectful workplace
We are dedicated to fostering a work environment where every colleague feels safe, respected, and valued.
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Procurement
Procurement is the process we use to choose the suppliers we work with. If you’re a supplier which can offer quality work, excellent customer service, and local jobs, then we want to hear from you.
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Our senior team
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Our impact
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Our impact
Learn about the positive changes we make in the communities where we work.
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Tenant stories
Our tenants have extraordinary stories to tell and we’re proud to highlight those who are helping make their neighbourhood a great place to live.
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Our objectives
The objectives in our strategic framework have been developed collaboratively over many months with tenants, staff, board members and partners.
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Reports & corporate documents
Browse our essential reports and key documents which gives information about our company's activities and performance.
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Creating homes
Find out what new homes we are creating by building new and redeveloping existing buildings in your area.
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Staff stories
Our teams are here to make a difference. Find out how they do this in the stories that they share.
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Policies
Read our policies to find out what you can expect from us and what we expect from you. They explain how we work together to make sure our homes and services are fair, safe and meet everyone’s needs.
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Tenant stories
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