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My Trivallis
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Get involved

Being a tenant means you get to be involved in important decisions. Whether you have a few minutes or a few hours, you can help shape our services and make sure tenants like you have a say.

Trivallis Housing Landlord Wales A smiling couple stands together in the backyard of a Trivallis housing residential home, with the woman holding onto a cane and a man with his arm around her.

Talk to our involvement team

Fill out our online form My Trivallis Call 03000 030 888

How you can get involved

We have four levels of involvement, so you can give as much or as little time as you like.

Member shareholder

As a community mutual, becoming a member shareholder gives you a real stake in how we operate. For just £1, tenants can join and receive an invitation to our Annual General Meeting, where you can hear directly from the Board and Chief Executive Officer about our performance and future plans.

Input

Take part in regular surveys to tell us what you think about our services and give feedback on new plans. You’ll need to give a few minutes of your time each month, which you can do at home.

Influence

Become a mystery shopper or join a working group discussing key concerns like repairs, anti-social behaviour, and complaints. Commit an hour or two monthly for Pontypridd meetings.

Inspire

Be part of our Tenant Action Panel to check and challenge decisions and make sure our performance and satisfaction levels are excellent. You’ll need to commit an hour or so each week in our Pontypridd office.

What do you get from it

Being an involved tenant or member shareholder means you get to tell us what we’re doing wrong and how we can make things better!

You have a direct say in decisions that affect your home and community. Share your thoughts on improvements, repairs, and neighbourhood issues. It’s a chance to make your voice heard, help shape our services, and create a better living experience for everyone.

Make changes

Join other tenants working together for positive changes in our housing association.

Take the first step

My Trivallis Fill out our online form Call 03000 030 888
A proud home chef stands with a smile in a well-equipped kitchen, wearing a striped apron and poised for a session of culinary creation.

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Where next?

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