My Trivallis

Talk to our team 24/7

Our phones are answered 24/7, but please only call out-of-hours if it’s an emergency.

Paying your rent

You need to pay your rent every week, starting from the day your tenancy begins. If you’re having trouble, let us know so we can help you.

Remember, paying your rent is important. If you don’t, you might risk losing your home. So, make it a priority, even before other bills like Council Tax or utilities.

Trivallis Housing Landlord Wales A man gestures while speaking intensely to another person, with a banner reading

Meet our Money Advice team

We understand that talking to your landlord about money might feel a bit tricky, but our Money Advice team is here for you. They provide free, private, and helpful advice to improve your money situation. This year they helped tenants gain £2million in extra income.

We don’t only help with paying your rent. Our Money experts can help with:

  • Budgeting

  • Advice on special welfare benefits

  • Setting up a bank account

  • Making sure you’re getting the right benefits

  • Saving money on energy and utilities

Plus, we can help figure out if there are any benefits you might be able to claim to help with your rent if you’re on a low income. Just let us know, and we’ll be glad to assist.

Support

Take the first step

Help with money

Check your rent balance