A different rhythm, Jaz’s poetic voice this Hoarding Awareness Week

This week marks Hoarding Awareness Week, a time to better understand a complex issue that affects people in different ways and to reflect on how we can support those who may be struggling.

At Trivallis, we are committed to creating services that are accessible, compassionate and built around real experiences. As part of this, we are sharing the story of Jaz, a tenant with lived experience of hoarding who is part of our Magpie support group. Magpie offers tailored support to people who are affected by hoarding, helping them to feel heard, understood and supported at their own pace.

To mark Hoarding Awareness Week, Jaz has written a poem that reflects the emotions, challenges and realities faced by people living with hoarding behaviours. Through his words, he offers an honest and powerful insight into what living with hoarding can feel like day to day. We’ll be sharing this poem across our channels during the week.

One line from the poem reads, “taking over your mind and your space and your home, becoming a barrier to your heart and your head and to the ones you love who can’t take anymore”, capturing the emotional weight many people carry in silence.

Alongside this, we recently held an online session, focusing on hoarding awareness. The session was led by our Magpie Service Coordinator, Sarah Roderick, alongside Jaz who talked about his lived experience. Together, they shared real-life perspectives, helping colleagues across the organisation to better understand the emotional impact of hoarding and some of the challenges people face when trying to access support.

The session also explored practical ways colleagues can make services more approachable and inclusive, ensuring that people feel comfortable reaching out when they need help. By building awareness and confidence across our teams, we can continue to strengthen relationships with tenants and support them to live safely and well in their homes.

Hoarding is often misunderstood, and experiences like these help us to see beyond assumptions. They remind us of the importance of listening, showing empathy and taking the time to understand each individual’s situation.

If you or someone you know could benefit from support, our teams are here to help.

We want everyone to feel safe and well in their home. If you or someone you know could benefit from support, contact the MAGPIE Project:

• 03000 030 888
• Magpie@trivallis.co.uk