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Trivallis Housing Landlord Wales Two men holding ukuleles and smiling at a Trivallis outdoor event.

Tell us what you think

Fill out our feedback form. (Please note, messages sent through this form aren't checked every day. If you need help or have a question, give us a call at 03000 030 888 or send an email to customerservices@trivallis.co.uk).

    Trivallis Housing Landlord Wales Two men engaged in a conversation, with one man speaking and gesturing with his hands while the other listens, in front of a sign that says

    You said, we listened

    Listening to our tenants, we’ve taken action to make positive changes. The areas that matter most to you are given top priority.

    Your input on our repairs service led to a tenant review of our repairs deadlines. Your feedback also highlighted a need for better information about anti-social behaviour. We’ve responded by changing this section of our website with more detail about how to report ASB.

    These are just small examples of how your feedback fuels positive change. Thank you for sharing your ideas – your voice continues to guide the way we improve our homes and services for everyone.