Tenants Together report shows the power of resident involvement

The report showcases how residents have worked alongside Trivallis teams to improve services, including helping to design the Report It repairs app, influencing approaches to damp and mould, reviewing rent and service charge policies, and supporting community investment decisions.

It also shares examples of tenant-led change in local communities, from environmental improvement projects to practical solutions that improved fire safety and made better use of existing community assets.

A key theme throughout the report is the growing role tenants play in shaping decisions. Through the Tenant Action Panel, working groups and community activities, residents have moved beyond being consulted to becoming active partners in improving homes, services and neighbourhoods.

The report also sets out priorities for the year ahead, including increasing opportunities for community-led decision making, strengthening tenant scrutiny and supporting more tenant leaders to get involved.

You can read the full report here: Tenants Together – Impact Report 2026.

To get involved in Tenants Together, email involvement@trivallis.co.uk.