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Cardiff, Taff & Bridgend community housing team

We have a whole team of people here to support you. Your main contact is your local Community Housing Officer. They can assist with your home, tenancy, or community questions.

People walking across a modern suspension bridge on a clear day.

Why not come and say hi.

Community Housing Officers host regular drop-in sessions where you can ask questions and get advice. They also check your area regularly to help keep it clean and safe—you’re welcome to join them on these walkabouts.

To find your Community Housing Officer, check the list below or log in to My Trivallis

If you live in Sheltered Housing, contact your Scheme Coordinator at 03000 030 888 instead.

Meet the team

Nicola Smith

Community Housing Manager

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Jen Davies

Senior Community Housing Officer

Area: Taff
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Lisa Banfield

Community Housing Officer

Area: Cilfynydd, Graig, Maesycoed, Pontypridd, Pwllgwaun, Trallwn, Treforest, Ynysybwl
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Holly Thomas

Community Housing Officer

Area: Glyncoch
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Ellie Stephens

Community Housing Officer

Area: Upper Rhydyfelin
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Stacey Griffiths

Community Housing Officer

Area: Lower Rhydyfelin
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Laura Price

Community Housing Officer

Area: Tonyrefail
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Louise Pabani

Community Housing Officer

Area: Gilfach Goch, Tonyrefail, Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Chris Rees

Community Housing Officer

Area: Hawthorn, Nantgarw, Rhydyfelin, Taffs Well
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Gemma Medlicott

Community Housing Officer

Area: Beddau, Tynant
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Victoria Fletcher-Bath

Community Housing Officer

Area: Church Village, Tonteg
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Tracy-Ann Harrison

Community Housing Officer

Area: Brynna, Llanharan, Llanharry, Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Carrie Bray

Community Housing Officer

Area: Ferry, Llantrisant, Pontyclun, Talbot Green, Watkiss
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Rhiannon Jenkins

Tenancy Sustainability officer

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Liz Johns

Tenancy Sustainability Officer

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Rhian Phillips

Tenant Liaison Officer

Area: Cardiff and Taff
Phone: 03000 030 888
Email: taffnt@trivallis.co.uk

Adam Lewis

Lettings Advisor

Area: Taff
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Nathan Harris

Community Safety Officer

Area: Cardiff Bay, Taff and Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Cherie Jones

Admin

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Our communities in the Cardiff, Taff & Bridgend areas

Patch 17 Cilfynydd, Graig, Maesycoed, Pontypridd, Pwllgwaun, Trallwn, Treforest, Ynysybwl
Patch 18 Hawthorn, Nantgarw, Rhydyfelin, Taffs Well
Patch 19 Glyncoch
Patch 20 Lower Rhydyfelin
Patch 21 Upper Rhydyfelin
Patch 22 Tonyrefail
Patch 23 Bridgend, Gilfach Goch, Tonyrefail
Patch 24 Church Village, Tonteg
Patch 25 Beddau, Tynant
Patch 26 Brynna, Llanharan, Llanharry
Patch 27 Ferry, Llantrisant, Pontyclun, Talbot Green, Grangetown

Estate inspections

You’re invited to join us for a friendly walk around your estate. We’ll look together at the area, talk about what’s working well, and see what could be better. It’s a chance for you to share your thoughts and help make things better for everyone.

Download the full list of inspection dates
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Sheltered housing in the Cardiff & Taff area

  • Library Court
  • Fernbank House
  • Gellihirion Close
  • Trem Y Cwm
  • Swn Yr Afon
  • Park View Close
  • Linden Court
  • Fanheulog
  • Summerdale Close
  • Gwaunruperra Close
  • Davids Court
  • Church View Close

Supported housing in the Cardiff & Taff area

  • Cwrt Buarth Y Capel (DRIVE)
  • Elm Road (Innovate Trust)

Latest news in Cardiff & Taff

See more news
Trivallis Housing Landlord Wales Five adults, including a uniformed police officer, stand and kneel on a garden path in front of a raised flower bed, with green grass, houses, and a blue sky with scattered clouds in the background.

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04/07/2025

Sewing the seed of inspiration this ASB Awareness Week
Trivallis Housing Landlord Wales A group of people sit at several tables in a dark room, engaging in discussions. A large projector screen displays a colorful chart or diagram at the front of the room. The setting appears to be a workshop or meeting.

Communities

30/06/2025

Working Together for Safer, Friendlier Neighbourhoods
Trivallis Housing Landlord Wales Two women sit at a small round table, each holding a patterned mug. One woman wears a blue shirt, the other wears a black shirt with a “Trival” logo and is smiling. They appear to be having a conversation indoors.

Performance

26/06/2025

How We’re Doing: Regulatory Performance Summary 2025
Trivallis Housing Landlord Wales A man and an older woman sit on a couch smiling at the camera, with a small table holding a vase with a pink flower in front of them. The text reads, “Tidy People, Wendy Allsop.”.

Communities

18/06/2025

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