Supporting you

How can we help

We offer different types of support to tenants who may need extra help to stay in their homes. These are free, confidential services that are made to help you and are based on your individual needs.

Support may be provided through direct support from our teams, by referring you to the right services, or by us working in partnership with those services to support your goals.

Services we provide:

The MAGPIE Project – Support with hoarding

Do you find it difficult to let go of items in your home, even when they start to build up? Does everything feel like it holds special meaning or value? You’re not alone and support is available.

The MAGPIE Project is a  service that supports people who are experiencing hoarding behaviours. Whether you’re feeling overwhelmed by the amount of belongings in your home, struggling to maintain safe living spaces, or just want to feel more in control, we’re here to help.

Find out how we can help: The MAGPIE Project – Trivallis

Get Ready and Move On (GRAMO)

GRAMO is designed to give people the best start with their tenancy.

For people who are living independently for the first time or are being rehomed after a period of homelessness; adjusting to a new way of life can be a challenge.

GRAMO is a pre-tenancy information project delivered through six bitesize sessions that cover necessary steps to moving on and accessing the support available. The sessions cover using Homefinder to find properties available to you, antisocial behaviour and landlord disputes, understanding your tenancy, money management, bills and budgeting,benefits and grants available.

Here’s everything you need to know about GRAMO: Get Ready and Move On (GRAMO) – Trivallis

Housing Support Services in Rhondda Cynon Taf

Through the Housing Support Grant (HSG), free and confidential floating support is available across all areas of Rhondda Cynon Taf to help prevent homelessness and promote independent living.

At Trivallis, we deliver the service in the Taff area, while Hafod provides support in the Cynon and Rhondda areas.

To refer yourself or be referred by a professional (such as a Social Worker, Health Professional, Probation Officer, or Housing Officer), you must:

• Be 16 or older
• Live in RCT as a homeowner or have a private or social housing contract
• Be experiencing housing issues that put your home at risk now or in the future, or be about to start a new housing contract
• Be vulnerable (e.g. mental/physical health issues, learning disability) and facing challenges accessing advice or support services

The support provided is based on your individual needs and focusses on building the skills and confidence to take care of your home and live independently. Maybe you’re struggling with bills or managing your tenancy, maybe your getting used to a new situation. The support provided is flexible, built around you and your needs, and will remain in place for as long as you need it.

If you need support, find out more: Housing Support Services in Rhondda Cynon Taff – Trivallis