My Trivallis

Welsh Government's framework for housing associations

There are currently 4 levels of compliance, defined by Welsh Government as:

  1. GREEN – Compliant: The association meets the regulatory standards and will receive routine regulatory oversight.
  2. YELLOW – Compliant: The association partially meets the regulatory standards and has the potential to be able to achieve the required improvements with increased regulatory oversight.
  3. AMBER – Non compliant: The association partially meets the regulatory standards and is unlikely to be able to achieve the required improvements without regulatory intervention.
  4. RED – Non compliant: The association partially or wholly does not meet the regulatory standards and it is necessary for the regulator to take statutory action.

To understand what tenants think about our performance against the standards, we held a workshop with our involved tenants in June to seek their views about their experience with us over the past year. This helped us to put actions in place for the year ahead.

Regulatory standards results

1. Leadership

GREEN – COMPLIANT

The organisation has good leaders and plans to help it achieve its goals. Evidence of good progress made to progress equality diversity and inclusion with a clear plan for the year ahead.

2. Risk management

GREEN – COMPLIANT

Strong systems are in place to manage risks and check progress. Good evidence for 2023/24 and actions agreed for 2024/25.

3. High-quality services

GREEN – COMPLIANT

Tenants receive high-quality services. Good evidence for 2023/24 and actions agreed for 2024/25.

4. Tenants empowered

GREEN – COMPLIANT

Tenants are supported to have a say in how services are planned and run. Evidenced good progress through tenant involvement over the past year. Actions agreed in response to tenant feedback about different types of engagement and the complaints process

5. Rents and service charges

GREEN – COMPLIANT

Rents and service charges are affordable now and in the future. Good evidence for 2023/24 and action agreed to establish a service charge tenant working group.

6. Value for money

GREEN – COMPLIANT

The organisation plans carefully to get good value for money in everything it does. Good evidence for 2023/24 and actions agreed for 2024/25.

7. Financial planning

GREEN – COMPLIANT

Money is well planned and managed. Good evidence for 2023/24 and actions agreed for 2024/25.

8. Assets and liabilities

GREEN – COMPLIANT

The organisation looks after its buildings and debts responsibly. Good evidence for 2023/24 and actions agreed with involved tenants following their feedback

9. High quality accommodation

GREEN – COMPLIANT

The organisation provides good quality homes. Good evidence for 2023/24 and actions agreed for 2024/25.

Overall, the regulatory standards are assessed as green compliant. This is an improved position from 2023 when RS1 and RS4 were both assessed as amber, non-compliant.

Key areas of focus for the year ahead are:

  • Publication of our Corporate Strategy supported by strategies relating to Tenants, Homes, Communities, Finance, IT and Data and People.
  •  Implementation of our Equality, Diversity and Inclusion action plan and Welsh Language Action Plan to ensure we meet the diverse needs of all our tenants.

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Listen to a short podcast about our regulatory compliance

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