Cookie Policy – Trivallis

Transparency is key. Here’s how we use cookies to support your journey with Trivallis.

We use cookies to help our website work efficiently and to improve your experience. Cookies allow us to remember your preferences, understand how our site is used, and deliver relevant content.

For further information on how we collect, use, and share personal information, please see our Privacy Policy.

To find out more on how to manage and delete cookies, visit the ICO website for further guidance.

What Are Cookies & Why We Use Them

Cookies are small text files stored on your device when you visit a website. They help us:

• Improve our services by remembering your preferences
• Prevent you from having to re-enter information multiple times
• Keep you logged in across pages
• Measure how many people use our site and how they interact with it
• Make your experience smoother and more personalised

Cookie List

Cookies used on our site may be first-party (set by Trivallis) or third-party (set by external services we use). Below is a breakdown of the types of cookies we use:

Necessary Cookies

These cookies are essential for the website to function properly. They enable core features like security, network management, and accessibility.

Host	Cookie Name	Purpose	Lifespan	Type of Service
CookiesYes	Cookieyes-consent	Stores the user’s cookie consent preferences to respect them on future visits	30 days	First-party
Google	_GRECAPTCHA	Performs risk analysis to distinguish between human users and bots	6 months	Third-party
Azure Web Apps	ARRAffinity	Ensures user session sticks to same server instances	Session	First-party
Azure Web Apps	ARRAffinitySameSite	Ensures user session sticks to same server instances, including SameSite for modern browsers	Session	First-party

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Host	Cookie Name	Purpose	Lifespan	Type of Service
Google	_ga / _ga_QNL3B6X8B5	Tracks user behaviour	2 years	Third-party
Trivallis	Dynamics365PortalAnalytics	Tracks anonymous usage for service analytics	90 days	First-party

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

Host	Cookie Name	Purpose	Lifespan	Type of Service
Trivallis	is_below_1200px	Stores screen width status to adjust layout or grid classes accordingly	Session based	First-party
Trivallis	ContextLanguageCode	Stores user’s language preference across pages	Session	First-party
Trivallis	isDSTObserved	Indicates if current time is in Daylight Saving Time	Session	First-party
Trivallis	isDSTSupport	Checks if a date/time falls within DST range	Session	First-party
Trivallis	timeZoneCode	Stores CRM timezone code for current user	Session	First-party
Trivallis	timezoneoffset	Stores difference between UTC and local browser time	Session or -211 days	First-party

Advertisement Cookies

These cookies are used to deliver relevant ads and track campaign performance.

Host	Cookie Name	Purpose	Lifespan	Type of Service
Facebook	_fbp	Facebook ad tracking	3 months	Third-party

*The cookies listed have been identified through testing across multiple pages of this website. As such, not all cookies will appear on every page. The presence of specific cookies may vary depending on the page content, embedded services, or user interactions. Some pages may include additional cookies not reflected in this summary, particularly those involving third-party integrations or dynamic features.

Links to Other Websites

Our website may contain links to external websites. We do not control these sites and make no representations about their content or privacy practices. We encourage you to read their cookie and privacy policies.

Managing Cookies

You can manage or disable cookies through your browser settings at any time by clicking on the cookies image on the page. Please note that disabling certain cookies may affect the functionality of the site.

More Information

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

• Email: dataprotection@trivallis.co.uk;
• Call us on 03000 030 888;
• Write to us at: Data Protection Officer, Trivallis, Ty Pennant, Mill Street, Pontypridd, CF37 2SW.