My Trivallis


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In immediate danger?

Call emergency services on 999.

If you or someone you know is experiencing domestic abuse, know that help is available. We’re here to offer support, guidance, and resources to help you deal with the situation.

What is domestic abuse?

Domestic abuse can take many forms, including physical, emotional, financial, or verbal abuse. It can happen to both women and men. It’s important to recognise that no one deserves to endure such treatment, and there is help available.

How can we help?

At Trivallis we have a dedicated group of staff members who are responsible for ensuring that we all play our part in safeguarding adults and children. We work with around 300 victims of domestic violence and abuse every year.

We don’t just help on our own. We work with other local agencies and organisations to get that person further support. We can help you create a safety plan tailored to your unique situation. This plan can include steps to protect yourself and your loved ones.

Who else can help?

Below we’ve listed some other agencies who can help if you’re in an abusive relationship. If you speak to another agency, tell them you’re a Trivallis tenant so they can work with us to find you somewhere safe to live.


You are strong. Leaving an abusive situation is challenging, but you are not alone. We are here to support you every step of the way. Your safety is our priority.

These organisations offer confidential and specialised support for those experiencing domestic abuse. Reach out to them for assistance and guidance tailored to your situation.

  1. National Domestic Violence Helpline
    Free, confidential helpline run by Women’s Aid and Refuge for anyone experiencing domestic abuse.
    Call: 0808 2000 247 (open 24/7)
  2. RCT Domestic Abuse Services
    Nongendered specific service based in Pontypridd that is available to provide you with support, advice and advocacy.
    Call: 01443 494190 / 01443 292192
  3. Women’s Aid RCT
    Help and support for male and female victims of domestic abuse and violence based in RCT.
    Call: 01443 400791
  4. Rise Cardiff
    Offers help and support for domestic abuse and violence victims based in Cardiff.
    Call: 029 2046 0566 (open 24/7)
  5. New Pathways
    Provides help for men, women and children of all ages across RCT, who have experienced the trauma of rape or sexual violence.
    Call: 01685 379 310
  6. Salvation Army
    Safety and ongoing support to women and their children as well as single females who have experienced domestic abuse.
  7. Cwm Taf Morgannwg Safeguarding Board
    Information, support and access to local help in RCT, Merthyr and Bridgend.
  8. Live Fear Free helpline
    Call free at any time, if you can do it safely.
    Call: 0808 8010 800 (open 24/7)
  9. Respect
    UK organisation working with domestic violence perpetrators, male victims of domestic violence and young people’s violence in close relationships.
    Helpline for people concerned about their behaviour: 0808 802 4040
    Helpline for men experiencing domestic abuse: 0808 801 0327
  10. ManKind
    Help for men who are victims of domestic abuse and violence, with information and support.
    Call: 01823 334244 (weekdays 10am to 4pm)
  11. Salvation Army
    Helping victims of modern slavery out of danger and supporting them with building a new life.
    Call: 0800 808 3733 (open 24/7)
  12. BAWSO
    Lead organisation in Wales providing practical and emotional support to black, Asian, minority ethnic and migrant victims of domestic abuse, sexual violence, human trafficking, Female Genital Mutilation and forced marriage.
    Call: 0800 731 8147 (open 24/7)
  13. Modern Slavery Helpline and Resource Centre
    Provides victims, the public, statutory agencies and businesses access to info and support on a 24/7 basis.
    Call: 08000 121 700 (open 24/7)
  14. Karma Nirvana
    A British human rights charity supporting victims of honour-based abuse and forced marriage.
    Call: 0800 2999 247 (Mon-Fri 9am-5pm)
  15. Stonewall Cymru
    Advice and support on a range of issues to LGBTQ+ victims and survivors of domestic abuse in Wales.
    Call: 0800 0502020 (9:30 – 4:30 Monday to Friday)
  16. Galop
    LGBTQ+ antiviolence charity which supports all LGBTQ+ people who’ve experienced hate crime, domestic abuse or sexual violence.
    Call the National LGBT+ Domestic Abuse Helpline: 0800 999 5428 (Monday-Friday 10am-5pm and Wednesday-Thursday 10am-8pm)


Contact our safeguarding team

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