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Cardiff, Taff & Bridgend community housing team

We have a whole team of people here to support you. Your main contact is your local Community Housing Officer. They can assist with your home, tenancy, or community questions.

People walking across a modern suspension bridge on a clear day.

Why not come and say hi.

Community Housing Officers host regular drop-in sessions where you can ask questions and get advice. They also check your area regularly to help keep it clean and safe—you’re welcome to join them on these walkabouts.

To find your Community Housing Officer, check the list below or log in to My Trivallis

If you live in Sheltered Housing, contact your Scheme Coordinator at 03000 030 888 instead.

Meet the team

Nicola Smith

Community Housing Manager

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Jen Davies

Senior Community Housing Officer

Area: Taff
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Barri Morgan

Senior Community Housing Officer

Area: Taff
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Lisa Banfield

Community Housing Officer

Area: Cilfynydd, Graig, Maesycoed, Pontypridd, Pwllgwaun, Trallwn, Treforest, Ynysybwl
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Laura Price

Community Housing Officer

Area: Tonyrefail
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Holly Thomas

Community Housing Officer

Area: Glyncoch
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Rhian Phillips

Community Housing Officer

Area: Upper Rhydyfelin
Phone: 03000 030 888
Email: taffnt@trivallis.co.uk

Stacey Griffiths

Community Housing Officer

Area: Lower Rhydyfelin
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Louise Pabani

Community Housing Officer

Area: Gilfach Goch, Tonyrefail, Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Victoria Fletcher-Bath

Community Housing Officer

Area: Church Village, Tonteg
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Gemma Medlicott

Community Housing Officer

Area: Beddau, Tynant
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Tracy-Ann Harrison

Community Housing Officer

Area: Brynna, Llanharan, Llanharry, Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Carrie Bray

Community Housing Officer

Area: Llantrisant, Pontyclun, Talbot Green
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Ben Mumford

Community Housing Officer

Area: Gilfach, Tonyrefail, Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Rhiannon Jenkins

Tenancy Sustainability officer

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Liz Johns

Tenancy Sustainability Officer

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Adam Lewis

Lettings Advisor

Area: Taff
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Nathan Harris

Community Safety Officer

Area: Cardiff Bay, Taff and Bridgend
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Cherie Jones

Admin

Area: Taff and Cardiff Bay
Telephone: 03000 030 888
Email: taffnt@trivallis.co.uk

Drop-in surgeries

Got a question for your Housing Officer? Just pop in and see them:

Glyncoch Community Centre (Glyncoch)
Every other Thursday, 12:00pm to 2:00pm

Rhydyfelin Community Centre (Rhydyfelin)
Every other Wednesday

Community Room, Beddau Welfare Hall (Beddau)
First Thursday of every month, 10:30am to 12:00pm

Gilfach Goch Community Centre (Gilfach Goch)
First Wednesday of every month, 10:00am to 12:00pm

St Luke’s Church (Hawthorn)
Second Tuesday of every month

Graig Community Centre (Graig)
Second Wednesday of every month

Ynysybwl Community Centre (Ynysybwl)
Once a month on a Monday, 11:00am to 1:00pm

Llanharan OAP Hall (Llanharan)
First Tuesday of every month

Sheltered housing in the Cardiff & Taff area

  • Library Court
  • Fernbank House
  • Gellihirion Close
  • Trem Y Cwm
  • Swn Yr Afon
  • Park View Close
  • Linden Court
  • Fanheulog
  • Summerdale Close
  • Gwaunruperra Close
  • Davids Court
  • Church View Close

Supported housing in the Cardiff & Taff area

  • Cwrt Buarth Y Capel (DRIVE)
  • Elm Road (Innovate Trust)

Latest news in Cardiff & Taff

See more news
Trivallis Housing Landlord Wales Five people, including three children, pose outdoors with colorful inflatable toys like a flamingo and palm tree, in front of a banner reading “Tenants Together” and “Trivallis” at a community event.

Communities

31/07/2026

T-Fest Hits the Road with a Bang
Trivallis Housing Landlord Wales Four people stand in front of a brick wall with the sign "Croeso / Welcome YSGOL AFON WEN." One person hands a laptop to a student while the others stand beside them, all posing for the photo.

Taff

01/10/2025

Putting IT to good use at Ysgol Afon Wen
Trivallis Housing Landlord Wales A group of adults and children are gathered under a canopy. Some children have face paint and hold balloon animals. There is a large connect four game and toys on the ground. The setting appears to be an outdoor event.

Communities

03/09/2025

Cae Fardre Hub celebrates one year of community
Trivallis Housing Landlord Wales A tipper truck with "Building Communities Trivallis" branding is parked on a wet residential street, loaded with various rubbish and covered with a green tarp. Two workers wearing high-visibility jackets stand nearby.

Taff

07/02/2026

Park View Action Day makes a big impact

Where next?

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